support
Support
Something broken, something confusing, or something you just want to tell us? Here is how to reach a human.
Get help
Email hello@fastinversesquarestudios.com. We are a small studio, so it is a real person reading it, and we would rather hear about a problem than not.
It helps enormously if you include: which game, which store you bought it from, your operating system, and what you expected to happen versus what actually did. A screenshot or a short clip is worth several paragraphs.
Refunds and purchases
Our games are sold by storefronts, not by us directly, so refunds and payment questions are handled by whoever you bought from. They own the transaction and are the fastest route to a resolution.
- Steam Support — refunds, downloads, and account issues.
- Epic Games Support — refunds, launcher, and account issues.
If a storefront tells you the problem is on our end, come straight back to us and say so — we will pick it up from there.
Common questions
What platforms are your games on?
Broke Guys is in development for PC. Additional platforms are not announced. When that changes, it will be announced on this site and on the game’s store pages first.
Is there a demo or a beta?
Not yet. If we run a playtest, we will announce it here rather than through a mailing list, because we do not operate one.
Do your games need an internet connection or an account?
Not today. Broke Guys is single-player, and nothing we have shipped requires an account with us or a connection to our servers.
Time trials and online leaderboards are planned. They do not exist yet, and neither does any account system. If that changes, this page and our Privacy Policy will be updated before the feature ships, not after.
Do you collect data from players?
Not from our games as they stand — we operate no game servers and no player accounts. The storefront you buy from collects its own data under its own policy. For this website specifically, see our Privacy Policy; the short version is server logs and nothing else.
Planned leaderboard features would necessarily involve submitting a score and a name. Nothing of the sort is collected today, and we will say exactly what is collected here before any of it goes live.
Can I stream, record, or monetise videos of your games?
Yes, including monetised video. You do not need to ask us, and we will not claim your content. Have fun with it.
Press and business
For press enquiries, review keys, partnership, or anything commercial, email hello@fastinversesquarestudios.com with “Press” or “Business” in the subject line so it gets routed properly.
Studio
Fast Inverse Square Studios Inc.
Alberta, Canada
hello@fastinversesquarestudios.com